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5K+ Users trust Crezlo

Simplify Customer Support with Smart Ticketing

Assign, track, and resolve tickets with real-time collaboration. Provide faster, more consistent support to your customers.

Overview of Features

Explore the main functionalities and benefits that help you get the most out of our platform.

Unified Ticketing System

Manage support requests from email, chat, forms, and social channels in one organized dashboard.

AI-Powered Responses

Let AI draft replies, suggest solutions, and summarize tickets for faster resolution.

Smart Knowledge Base

Create articles once and empower customers to self-solve using an AI-searchable knowledge library.

Team Collaboration

Assign tickets, add private notes, tag teammates, and collaborate in real time to solve issues.

Automations & Workflows

Create triggers for auto-assign, SLA alerts, escalations, and priority sorting with no code.

Multi-Channel Support

Provide seamless support across email, web chat, WhatsApp, social platforms, and embedded widgets.

Customer Portal

Give customers a branded portal to track tickets, view replies, and access documents securely.

SLAs & Priority Rules

Set response deadlines, escalation policies, and time-based rules to maintain service quality.

Analytics & Insights

Track agent performance, ticket volume, SLA breaches, and customer satisfaction with real-time dashboards.

Canned Responses

Create reusable reply templates to speed up support and maintain consistent communication.

Customer Satisfaction Ratings

Collect CSAT and feedback after every ticket to measure service quality and improve support operations.

Integrations & API Access

Connect with CRM, billing, chat widgets, and third-party apps using powerful integrations and APIs.

Real Stories. Measurable Success.

Really impressed with Crezlo Tours! The UI feels clean and intuitive, and the results look super professional. The Dollhouse feature is an absolute game-changer, such a smart addition for 360° virtual tours. Love how easy it is to customize and brand. Great job team

Abhijit Saha

Design Lead (Socially)

Crezlo Flipbooks elevated our presentations. Clients love the smooth page flips and embedded media. Makes our content much more memorable.

Andy Kaplan

Founder

Crezlo Tours is fantastic! The Dollhouse feature makes exploring spaces so intuitive and interactive. Customizing branding and adding hotspots is super easy, and the tours always look professional. Highly recommended for real estate, events, or any immersive experience!

Jyoti Kyamsaria

Founder (TeamUp Property)

Crezlo Tours has transformed how we present spaces. The customization options are great, and tours feel interactive and engaging. Clients spend more time exploring, and the feedback has been amazing. A truly professional tool for immersive experiences

Saif

Operations Head (BrandSwitch)

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Power your business. The Crezlo way

Tailored solutions, dedicated support and integrations that fit your workflow.